Fidato Hotels

logo
Call Now

terms-of-use

Terms of Service – Fidato Hotels

Effective Date: 10-06-2026
Website: Fidato Hotels

These Terms of Service (“Terms”) govern your access to and use of the FIDATO HOTELS PRIVATE LIMITED website, services, hotel bookings, event bookings, and related offerings. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please discontinue use of the website. Fidato Hotels operates a network of hotels, resorts, boutique stays, and event venues across India. (Fidato Hotels)

1. Definitions

  • “Fidato Hotels,” “we,” “us,” or “our” refers to Fidato Hotels and its affiliates, subsidiaries, partners, and managed properties.

  • “Website” refers to fidatohotels.com and all associated pages.

  • “User,” “Guest,” “you,” or “your” refers to any individual or entity using the website or services.

  • “Booking” means a reservation for accommodation, events, conferences, weddings, or related services.

2. Acceptance of Terms

By accessing our website, making a booking, submitting inquiries, or using any of our services, you confirm that:

  • You are at least 18 years old.

  • You have the legal authority to enter into binding agreements.

  • All information provided by you is accurate and complete.

3. Hotel Reservations and Bookings

3.1 Booking Eligibility

You must be at least 18 years of age to make a reservation.

3.2 Accuracy of Information

You agree to provide accurate guest information, contact details, and payment information.

3.3 Reservation Confirmation

A booking is considered confirmed only after:

  • Successful payment (where applicable), and

  • Receipt of a booking confirmation email or confirmation number.

3.4 Right to Refuse Bookings

Fidato Hotels reserves the right to refuse, cancel, or modify reservations where:

  • Fraudulent activity is suspected.

  • Incorrect pricing or system errors occur.

  • Required payment is not received.

  • Guest conduct may threaten safety or operations.

4. Pricing and Payments

4.1 Rates

All room rates, event rates, and package prices displayed on the website are subject to:

  • Availability

  • Applicable taxes

  • Government levies

  • Seasonal or promotional changes

4.2 Currency

Unless otherwise stated, all prices are displayed in Indian Rupees (INR).

4.3 Payment Processing

Payments may be processed through third-party payment gateways. Fidato Hotels is not responsible for errors, delays, or interruptions caused by such providers.

4.4 Price Changes

Rates may change without prior notice until a reservation is confirmed.

5. Cancellation and Refund Policy

Cancellation policies may vary depending on:

  • Hotel property

  • Room category

  • Promotional offers

  • Group bookings

  • Event bookings

The applicable cancellation policy will be displayed during booking and included in your confirmation.

Refunds, where eligible, are processed using the original payment method and may take 7–14 business days to reflect.

6. Check-In and Check-Out

Unless otherwise specified:

  • Standard Check-In: 2:00 PM

  • Standard Check-Out: 11:00 AM

Individual properties may have different timings.

Guests must provide valid government-issued identification at check-in.

7. Guest Responsibilities

Guests agree to:

  • Follow hotel policies and local laws.

  • Respect hotel property and other guests.

  • Refrain from unlawful, disruptive, abusive, or dangerous behavior.

  • Pay for damages caused by themselves or their visitors.

Fidato Hotels reserves the right to remove guests who violate these requirements without refund.

8. Events, Conferences, and Weddings

Event bookings are subject to separate event agreements where applicable.

Event deposits may be non-refundable.

Changes to event dates, guest counts, venue requirements, or services may incur additional charges.

9. Loyalty, Promotions, and Discount Offers

Promotional rates, discount codes, and special offers:

  • Are subject to availability.

  • May be modified or withdrawn at any time.

  • Cannot be combined unless expressly stated.

  • May contain additional restrictions.

Fidato Hotels reserves the right to invalidate promotional bookings obtained through misuse or fraud.

10. Intellectual Property

All content on the website, including:

  • Logos

  • Trademarks

  • Images

  • Graphics

  • Text

  • Videos

  • Design elements

  • Software

is owned by or licensed to Fidato Hotels and protected by applicable intellectual property laws.

You may not:

  • Reproduce

  • Distribute

  • Modify

  • Republish

  • Commercially exploit

any website content without prior written consent.

11. Website Usage Restrictions

You agree not to:

  • Use automated tools to scrape or harvest website content.

  • Attempt unauthorized access to systems.

  • Introduce viruses, malware, or malicious code.

  • Interfere with website functionality.

  • Make speculative, false, or fraudulent reservations.

12. Third-Party Links

The website may contain links to third-party websites.

Fidato Hotels does not control or endorse such websites and is not responsible for their content, security, privacy practices, or services.

13. Privacy

Your use of the website is also governed by our Privacy Policy.

By using our services, you consent to the collection and use of information as described in the Privacy Policy.

14. Limitation of Liability

To the fullest extent permitted by law, Fidato Hotels shall not be liable for:

  • Indirect or consequential damages

  • Loss of profits

  • Business interruption

  • Data loss

  • Travel disruptions

  • Force majeure events

  • Third-party service failures

Our total liability shall not exceed the amount paid by you for the affected booking.

15. Force Majeure

Fidato Hotels shall not be liable for failure to perform obligations due to events beyond reasonable control, including:

  • Natural disasters

  • Government actions

  • Pandemics

  • Civil unrest

  • Labor disputes

  • Utility failures

  • Transportation disruptions

16. Indemnification

You agree to indemnify and hold harmless Fidato Hotels, its directors, employees, affiliates, and partners against claims, liabilities, damages, and expenses arising from:

  • Your use of the website.

  • Your breach of these Terms.

  • Your violation of applicable laws.

17. Changes to Terms

We reserve the right to update these Terms at any time.

Updated versions will be posted on the website and become effective immediately upon publication.

Continued use of the website constitutes acceptance of the revised Terms.

18. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in Pune, Maharashtra.

19. Contact Information

For questions regarding these Terms:

Fidato Hotels
Office No. 519, Clover Hill Plaza, NIBM Road, Kondhwa, Pune – 411048, Maharashtra, India (Fidato Hotels)

Phone: +91 8010 527783
Email: info@fidatohotels.com (Fidato Hotels)

Last Updated: 10-06-2026

Scroll to Top