Overview

Fidato Hotels, is committed to maintaining the privacy of personal information that you provide to us when using the Fidato Hotels’ web site. This Privacy Policy describes how we treat personal information received about you when you visit www.fidatohotels.com. We may make content or services from other web sites including our co-branded web sites available to you from links located on https://www.fidatohotels.com. These other web sites are not subject to this Privacy Policy. We recommend that you review the privacy policy at each such web site to determine how that site protects your privacy.

While information is the cornerstone of our ability to provide superior service, our most important asset is our clients’ trust. Keeping client information secure, and using it only as our clients would want us to, is a top priority for all of us at Fidato Hotels. Here then, is our promise to our individual customers:

  • We will safeguard, according to strict standards of security and confidentiality, any information our customers share with us.
  • We will limit the collection and use of customer information to the minimum we require to deliver superior service to our customers, which includes advising our customers about our products, services and other opportunities, and to administer our business.
  • We will permit only authorized employees, who are trained in the proper handling of customer information, to have access to that information. Employees who violate our Privacy Promise will be subject to our normal disciplinary process.
  • We will not reveal customer information to any external organization unless we have previously informed the customer in disclosures or agreements, or are required by law.
  • We will always maintain control over the confidentiality of our customer information. We may, however, share customer information with reputable companies when a customer has expressed an interest in their service or product. Please note that this Privacy Policy does not apply to these other companys use of customer information.
  • Whenever we hire other organizations to provide support services, we will require them to conform to our privacy standards and to allow us to audit them for compliance.
  • We will attempt to keep customer files complete, up-to-date, and accurate. We will tell our customers how and where to conveniently access their information (except when we’re prohibited by law) and how to notify us about errors which we will promptly correct.

Cookie Policy
We use various types of cookies to enhance your browsing experience and provide personalized services:

Session Cookies: These are temporary cookies that expire once you close your browser and are used to maintain session integrity.
Tracking Cookies: These help us analyze user behavior and measure campaign effectiveness using tools like Google Analytics or Meta Pixel.
Functional Cookies: These enable core website features such as user logins or language preferences.
You can manage or disable cookies through your browser settings. Note that disabling cookies may affect website functionality.”

Data Retention Policy
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. For example:

  • Customer data related to reservations is retained for up to 3 years for legal and financial recordkeeping.
  • Marketing data is stored until you opt-out or withdraw consent.
  • Retention periods are reviewed periodically to ensure compliance with data protection regulations.

International Data Transfers

Your personal data may be transferred to and processed in countries outside your region. We ensure that such transfers comply with applicable data protection laws by implementing safeguards like:

Standard Contractual Clauses (SCCs) approved by the European Commission.
Measures to ensure your data is treated securely and in accordance with this privacy policy.

Children’s Privacy

Our services are not intended for individuals under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal data from children. If we become aware that a child’s information has been collected without parental consent, we will take steps to delete such data. Parents or guardians can contact us directly to request data removal.

Third-Party Analytics and Tracking

We use third-party tools such as Google Analytics and Meta Pixel to analyze user behavior, improve our website, and deliver personalized ads. These tools collect information like:

  • Website activity and interaction patterns.
  • IP addresses, device types, and browsing preferences.
  • All data collected is anonymized where possible and used in compliance with privacy regulations. Users can opt out of tracking via browser settings or the Google Ads settings page.

Security

The personally identifiable information we collect about you is stored in limited access servers. We will maintain safeguards to protect the security of these servers and your personally identifiable information.

Internet-based Transfers

Given that the Internet is a global environment, using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis. Therefore, by browsing https://www.fidatohotels.com and communicating electronically with us you acknowledge and agree to our processing of personal data in this way.

Policy Modifications

We may change this Privacy Policy from time to time. We will post any changes here, so be sure to check back periodically. However, please be assured that if the Privacy Policy changes in the future, we will not use the personal information you have submitted to us under this Privacy Policy in a manner that is materially inconsistent with this Privacy Policy, without your prior consent.

Comments and Questions

If you have any questions, comments or concerns about our Privacy Policy, please contact us.

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